Scheduling an Inspection
Sam " Sherlock Homes" Young Home Performance Technical AdvisorWhen Sherlock Homes is unavailable, phones are answered live at a call center, who will schedule inspections for us. A text message and an email are sent. Calls are returned as soon as practical. Appointments can be scheduled on-line 24 x 7 on this website.
Call Center. When the call center books an inspection, they are only able to schedule a day. Home InSight needs to call you back to confirm an exact time.
Appointment Times. Typically appoints start between 9 AM and 2 PM, except on Sunday, when it starts between 11 AM - 1 PM. Except for Duct and Envelope Tightness (DET) verification, most inspections last about 4 hours on site to ensure a through inspection and to review any findings with you. You are encouraged to participate as much as possible. For practical reasons, many clients join us an hour after the inspection starts or about an hour from the end to work around busy schedules. The first hour or so is spent outside.
Weekend Responses. Sam Young is frequently in the field with Boy Scouts, including Venturers. Typically, the events are Friday night - Sunday afternoon. Calls are returned on breaks or when back in cellphone range.
Inspection Responses. Also, Home InSight has a policy of not accepting calls unrelated to the current inspection. Calls are returned within 4 hours, usually less.
24 / 7 Scheduling. Home inspections can be scheduled anytime on our website. Select the Schedule an Inspection button at the upper right hand corner of every page on this website.